Quality Assurance and Stakeholders Involvement

The members of the GLOBE team are fully committed to provide the best value for money to the EU Tempus Programme. The high quality of the project's deliverables has been achieved by both rigours quality assurance procedure introduced at the early stage of the project and stakeholders involvement. The basic principles of these two GLOBE policies have been summarised in the following paragraphs:

• Quality Assurance

  Although all members of the team maintain high personal quality standards we have decided to introduce the quality assurance procedure for the GLOBE project. The procedure is based on the following steps:

  1. All members of the team took part in the workshop aimed to develop a framework for successful delivery of the project deliverables
  2. Tasks have been allocated among the project team as Task Leaders; the task leaders are held responsible for the execution of their own tasks;
  3. A second member of the team has been allocated to each Task Leader, to provide help and a critical overview of the work at an early stage;
  4. The work carried out by the Task Leader and another member of the team will be submitted for the review to a Task Mentor; the Task Mentor has to approve the work before it is submitted to the Panel
  5. The Panel will finally overview the work done by all members of the team; the Project Coordinator will ensure that all comments given were considered by the Task Leaders before submitting the final versions to the publisher.

• Stakeholder Involvement

  In order to improve robustness and practicality of the work, we would seek to engage industry in reviewing the projects at appropriate points in the programme of work. The project team contains a very good blend of academic and practical expertise, and therefore the network of contacts we can draw on will ensure that the work can be reviewed in terms of both technical rigour and industry applicability and usability.

  The GLOBE Project has engaged industry at points in the programme of work:

  1. As per proposal we have engaged industry at an early stage through the comprehensive survey on importance of multidisciplinary studies in built environment engineering and good links between academia and industry. We have selected and interviewed representatives from 20 companies in Serbia to elicit their views on the state of the current provision in Serbia, and also what they consider important in future developments.
  2. As an added value to the project we have decided to interview 10 urban local authorities. We are aware that most of the research in built environment engineering is driven by either EU Directives or the individual state policies, and by including local authorities we recognise the importance of the State as a major stakeholder in this project. Note that the cost for this job has not been calculated to the project.
  3. The stakeholders will be informed on the outcomes of the project during the two GLOBE conferences; one conference will be held in Belgrade (the capital) and the other one in Nis (the biggest city in the south of the country). Representatives of both academia and industry will be invited.
  4. We have invited representatives of UK and Portuguese engineering professional institutions to make presentations and discuss a possible role for them in the development of an educational programme in Serbia. As a result of these discussions, the project team is considering the possibility of having the programme accreditied by an oaverseas (i.e., EU) instituion.
  5. Furthermore we have presented a paper on the 36th International HVAC (Heating, Ventilation and Air Conditioning) Congress held in Belgrade in December 2005 focusing on the issues of the interest to the project (see Added Value). As this congress is well known as a meeting place of building services consultants, engineers and manufacturers we have managed to successfully engage the stakeholders at the early stage of the project.

GLOBE: Good Practice Guidelines and Legislation Reform on Interdisciplinary Postgraduate Studies in Built Environment Engineering

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